Scottish PremiershipOfficial partner of the Scottish Premiership

Legal

Accessibility

Banking should work for the person using it. We design for keyboard, screen reader and low-vision use, not as an afterthought.

Our commitment

We aim to meet recognised accessibility standards across our website and online banking. That means clear language, readable contrast, visible focus states and forms that can be completed without a mouse.

  • Keyboard navigation for menus, forms and dialogs.
  • Labels and error messages that assistive technology can read.
  • Colour is never the only way we communicate status.
  • Text that can be enlarged without losing content.

Known limitations

Some documents, such as identity checks or third-party content, may not yet be fully accessible. If something is difficult to use, tell us and we will help you complete the task another way.

Tell us

Email hello@cliftonbury.co.uk or call +44 131 496 0180. Tell us the page, what you were trying to do and the technology you use. We will respond and, where possible, fix the issue.

Still need a hand?

Our Edinburgh team can help with applications, payments and anything that does not look right.

Contact us